Terms & Conditions

1. Acceptance of Terms

By visiting, browsing or purchasing from the Modern Muse website, you acknowledge that you have read, understood and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy and Return & Refund Policy.

Modern Muse reserves the right to update or modify these terms when required. Any changes will become effective once they are published on this website.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

You agree to use the website only for lawful purposes and in a way that does not interfere with the operation, security or experience of other users.

3. Product Information & Availability

We make every effort to display our products, colours, fabrics, measurements and other details as accurately as possible. However, slight variations may occur due to screen settings, photography, lighting and the nature of individual fabrics.

Product availability may change from time to time. Modern Muse reserves the right to discontinue products or modify product details without prior notice.

4. Pricing & Payments

All product prices displayed on the website are listed in Indian Rupees (INR), unless otherwise specified.

Modern Muse reserves the right to change product prices, offers or promotional pricing at any time. Such changes will not affect orders that have already been confirmed, except where required due to an obvious pricing or technical error.

Customers are responsible for providing accurate billing and payment information while completing an order.

5. Orders & Order Acceptance

Placing an order on our website constitutes a request to purchase the selected products. An order is considered accepted once Modern Muse confirms the order through the contact information provided by the customer.

We reserve the right to cancel or decline an order in circumstances including, but not limited to:

• Product availability issues.
• Incorrect product or pricing information.
• Incomplete or inaccurate customer information.
• Suspected fraudulent or unauthorised transactions.
• Technical or payment processing errors.

6. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout. Customers are responsible for ensuring that the delivery address and contact details are accurate.

Delivery timelines may vary depending on the destination, order processing time, courier availability and other circumstances beyond our control.

For complete information regarding delivery timelines and shipping charges, please refer to our Shipping Policy.

7. Returns, Exchanges & Refunds

Modern Muse wants you to feel confident in every purchase. Returns, exchanges and refunds are subject to the conditions specified in our Return & Refund Policy.

Customers are requested to review the Return & Refund Policy before placing an order.

8. Quality Concerns

We take care to maintain the quality and finishing of every Modern Muse garment. If you receive an item with a manufacturing defect, damage or another genuine quality concern, please contact us within the applicable period mentioned in our Return & Refund Policy.

For quality-related claims, we may request photographs, videos or other information to help us assess the concern.

9. Customisation & Special Requests

Any custom sizing, alterations or special requests accepted by Modern Muse may be subject to additional charges and specific conditions communicated to the customer before processing.

Products that have been specially customised may be subject to different return or exchange conditions. Please confirm the applicable terms with our team before placing a customised order.

10. Reviews & Customer Feedback

Modern Muse welcomes honest reviews, feedback, suggestions and other customer submissions.

By submitting content such as reviews, photographs or feedback, you confirm that the content is your own or that you have the necessary rights to share it.

Modern Muse may use customer-submitted content for website, marketing or social media purposes where appropriate and permitted. We reserve the right to remove content that is unlawful, offensive, misleading or violates the rights of others.

11. Intellectual Property

All content appearing on the Modern Muse website, including photographs, product images, graphics, logos, designs, text, illustrations, videos and other visual elements, is owned by or licensed to Modern Muse unless otherwise stated.

No part of this website may be copied, reproduced, modified, distributed or commercially used without prior written permission from Modern Muse.

12. Website Use

You agree not to misuse the Modern Muse website or attempt to interfere with its functionality or security.

• You must not use the website for unlawful purposes.
• You must not attempt to gain unauthorised access to the website or its systems.
• You must not introduce malicious code, viruses or harmful material.
• You must not copy or reproduce website content without permission.
• You must not use the website to misrepresent yourself or another person.

13. Accuracy of Website Information

We aim to keep the information on our website accurate and up-to-date. However, occasional typographical, pricing, availability or technical errors may occur.

Modern Muse reserves the right to correct such errors and update website information whenever necessary.

14. Limitation of Liability

Modern Muse will make reasonable efforts to provide a reliable website and fulfil confirmed orders. However, we cannot guarantee that the website will always be available, uninterrupted or free from technical issues.

To the extent permitted by applicable law, Modern Muse shall not be responsible for losses arising from circumstances outside our reasonable control, including delays caused by third-party logistics providers, payment providers, internet services or unforeseen events.

15. Third-Party Services

Our website may use third-party services such as payment gateways, delivery partners, analytics services and other technology providers.

These services may operate under their own terms and privacy policies. Modern Muse is not responsible for the independent policies or practices of third-party service providers.

16. Privacy

Your privacy matters to us. Personal information collected through the website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read our Privacy Policy and understand how your information may be collected and used.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these terms or your use of the website shall be subject to the applicable jurisdiction under Indian law.

18. Changes to These Terms

Modern Muse may update these Terms & Conditions from time to time to reflect changes to our business, services, website or applicable requirements.

We encourage you to review this page periodically. Continued use of the website after changes are published constitutes acceptance of the updated terms.